Troubleshooting Whatsminer Errors

Whatsminers have a reputation for excellent build quality and high reliability. Whatsminer web UI and whatsminer tool show numerical error codes when the miner is not performing as expected. It is important to periodically check for error codes. Addressing these issues proactively can prevent costly repairs due to damage to the ASIC chips on the hashboards.

A lot of troubleshooting comes down the identifying a faulty part such as a sluggish fan, failed control board or PSU and replacing it. At Altair Technology, we stock genuine whatsminer replacement parts in our St. Louis, Missouri location, that are ready to ship to miners across the world.

Sometimes the error codes are due to problems with hashboards. You can confirm a faulty hashboard by swapping the hashboards between slots and observing if the problem migrates to the new slot. The numbering scheme for whatsminer hashboards is shown on the image on the right. We recommend sending your miner or faulty hashboard for repair to an authorized Whatsminer repair center for any hashboard issues. The procedure for disassembling the miner for removal of hashboards is shown in the video underneath. You can also find a complete list of error codes along with troubleshooting tips on this post.

Hashboard numbering scheme for whatsminer
Whatsminer hashboards are numbered SM0, SM1 & SM2 from left to right
Whatsminer Dissambly Video

Whatsminer PSU types and compatibility

Whatsminers come with two different output voltages 12V & 14V. These output voltages have to be matched when replacing a PSU.

Whatsminer Error Codes & Troubleshooting Tips

Error codeReasonTroubleshooting Tip
110Fanin detect speed errorCheck whether the fan connection is normal, or replace the power supply, or replace the fan
111Fanout detect speed errorCheck whether the fan connection is normal, or replace the power supply, or replace the fan
120Fanin speed error´╝łDeviation 2000+´╝ëCheck whether the fan connection is normal, or replace the power supply, or replace the fan
121Fanout speed error´╝łDeviation 2000+´╝ëCheck whether the fan connection is normal, or replace the power supply, or replace the fan
130Fanin speed error´╝łDeviation 3000+´╝ëCheck whether the fan connection is normal, or replace the power supply, or replace the fan
131Fanout speed error´╝łDeviation 3000+´╝ëCheck whether the fan connection is normal, or replace the power supply, or replace the fan
140Fan speed is too highPlease check the environment temperature
200Power probing error, no power foundDetecting power output wiring, updating the latest firmware, or replacing power supply
201Power supply and configuration file mismatchReplace the correct power supply
202Power output voltage errorUpgrade the latest firmware or check the power supply
203Power protectingPlease check the environment temperature
204Power current protectingPlease check the environment temperature
205Power current errorInspection of power supply in power grid
206Power input voltage is lowImprove power supply conditions and input voltage
207Power input current protectingImprove power supply conditions and input voltage
210Power error statusCheck power failure code
213Power input voltage and current do not match the powerReplace the power
216Power remained unchanged for a long timeReplace the power
217Power set enable errorReplace the power
218Power input voltage is lower than 230V for high power modeIncrease input voltage´╝îreplace power supply
233Power output over temperature protectionPlease check the environment temperature
234Power output over temperature protectionPlease check the environment temperature
235Power output over temperature protectionPlease check the environment temperature
236Overcurrent Protection of Power OutputPlease check the environment temperature´╝îcheck copper row screw
237Overcurrent Protection of Power OutputPlease check the environment temperature´╝îcheck copper row screw
238Overcurrent Protection of Power OutputPlease check the environment temperature´╝îcheck copper row screw
239Overvoltage Protection of Power OutputInspection of power supply in power grid
240Low Voltage Protection for Power OutputInspection of power supply in power grid
241Power output current imbalanceReplace the power
243Over-temperature Protection for Power InputPlease check the environment temperature
244Over-temperature Protection for Power InputPlease check the environment temperature
245Over-temperature Protection for Power InputPlease check the environment temperature
246Overcurrent Protection for Power InputPlease check the environment temperature
247Overcurrent Protection for Power InputPlease check the environment temperature
248Overvoltage Protection for Power InputInspection of power supply in power grid
249Overvoltage Protection for Power InputInspection of power supply in power grid
250Undervoltage Protection for Power InputInspection of power supply in power grid
251Undervoltage Protection for Power InputInspection of power supply in power grid
253Power Fan ErrorReplacing power
254Power Fan ErrorReplacing power
255Protection of over power outputPlease check the environment temperature
256Protection of over power outputPlease check the environment temperature
257Input over current protection of power supply primary sideTry to power off and restart, no effect to replace the power supply
263Power communication warningCheck whether the screws of the control board are locked
264Power communication errorCheck whether the screws of the control board are locked
267Power watchdog protectionContact the technician in time
268Power output over-current protectionCheck the ambient temperature, check the copper bar screw
269Power input over-current protectionImprove power supply conditions and input voltage
270Power input over-voltage protectionInspection of power supply in power grid
271Power input under-voltage protectionInspection of power supply in power grid
272Warning of excessive power output of power supplyPlease check the environment temperature
273Power input power too high warningPlease check the environment temperature
274Power fan warningCheck if the power fan is blocked and may need to be replaced
275Power over temperature warningPlease check the environment temperature
300SM0 temperature sensor detection errorCheck the connection of the hashboard
301SM1 temperature sensor detection errorCheck the connection of the hashboard
302SM2 temperature sensor detection errorCheck the connection of the hashboard
320SM0 temperature reading errorCheck whether the control board screw is locked properly, check the connection board and the arrangement contact
321SM1 temperature reading errorCheck whether the control board screw is locked properly, check the connection board and the arrangement contact
322SM2 temperature reading errorCheck whether the control board screw is locked properly, check the connection board and the arrangement contact
329Control board temperature sensor communication errorReplace the power supply
350SM0 temperature protectingPlease check the environment temperature
351SM1 temperature protectingPlease check the environment temperature
352SM2 temperature protectingPlease check the environment temperature
360The temperature of the hashboard is overheatingPlease check the environment temperature
410SM0 detect eeprom errorCheck adapter board and wiring contact
411SM1 detect eeprom errorCheck adapter board and wiring contact
412SM2 detect eeprom errorCheck adapter board and wiring contact
420SM0 parser eeprom errorUpgrade firmware
421SM1 parser eeprom errorUpgrade firmware
422SM2 parser eeprom errorUpgrade firmware
430SM0 chip bin type errorUpgrade firmware
431SM1 chip bin type errorUpgrade firmware
432SM2 chip bin type errorUpgrade firmware
440SM0 eeprom chip num X errorUpgrade firmware
441SM1 eeprom chip num X errorUpgrade firmware
442SM2 eeprom chip num X errorUpgrade firmware
450SM0 eeprom xfer errorCheck adapter board and wiring contact.Upgrade firmware
451SM1 eeprom xfer errorCheck adapter board and wiring contact.Upgrade firmware
452SM2 eeprom xfer errorCheck adapter board and wiring contact.Upgrade firmware
510SM0 miner type errorThe version and type of hashboard are inconsistent, replace the correct hashboard
511SM1 miner type errorThe version and type of hashboard are inconsistent, replace the correct hashboard
512SM2 miner type errorThe version and type of hashboard are inconsistent, replace the correct hashboard
530SM0 not foundCheck the connection and arrangement of the adapter board, or replace the control board, check whether the hash board connector is empty welded
520SM0 bin type errorThe chip type of the hashrate board is inconsistent, replace the correct hashrate board
521SM1 bin type errorThe chip type of the hashrate board is inconsistent, replace the correct hashrate board
522SM2 bin type errorThe chip type of the hashrate board is inconsistent, replace the correct hashrate board
531SM1 not foundCheck the connection and arrangement of the adapter board, or replace the control board, check whether the hash board connector is empty welded
532SM2 not foundCheck the connection and arrangement of the adapter board, or replace the control board, check whether the hash board connector is empty welded
540SM0 reading chip id errorRe-plug adapter board and ribbon contact´╝îor swap the slot of hash board to check whether error code changed
541SM1 reading chip id errorRe-plug adapter board and ribbon contact´╝îor swap the slot of hash board to check whether error code changed
542SM2 reading chip id errorRe-plug adapter board and ribbon contact´╝îor swap the slot of hash board to check whether error code changed
550SM0 have bad chipsReplacement of bad chips
551SM1 have bad chipsReplacement of bad chips
552SM2 have bad chipsReplacement of bad chips
560SM0 loss balanceRe-plug adapter board and ribbon contact´╝îor swap the slot of hash board to check whether error code changed
561SM1 loss balanceRe-plug adapter board and ribbon contact´╝îor swap the slot of hash board to check whether error code changed
562SM2 loss balanceRe-plug adapter board and ribbon contact´╝îor swap the slot of hash board to check whether error code changed
600Environment temperature is highPlease check the environment temperature
610If the ambient temperature is too high in high performance mode, return to normal modeCheck the ambient temperature, high performance mode needs to be controlled below 30 Ôäâ
701Control board no support chipUpgrade the corresponding type of firmware
710Control board rebooted as exceptionUpdating the latest firmware.Check whether the control board screw is locked properly
712Control board rebooted as exceptionUpdating the latest firmware.Check whether the control board screw is locked properly
800Cgminer checksum errorRe upgrade firmware
801System-monitor checksum errorRe upgrade firmware
802Remote-daemon checksum errorRe upgrade firmware
2000No pool information configuredCheck pool configuration
2010All pools are disablePlease check the network or pools configure
2020Pool0 connect failedPlease check the network or pools configure
2021Pool1 connect failedPlease check the network or pools configure
2022Pool2 connect failedPlease check the network or pools configure
2030High rejection rate of poolPlease check the network or pools configure.Setting of mining currency
2040The pool does not support the asicboost modeCheck pool configuration
2310Hash rate is too lowCheck input voltage, network environment, and ambient temperature
2320Hash rate is too lowCheck input voltage, network environment, and ambient temperature
2340The loss of hash rate is too highCheck input voltage, network environment, and ambient temperature
2350The loss of hash rate is too highCheck input voltage, network environment, and ambient temperature
5110SM0 Frequency Up TimeoutReboot
5111SM1 Frequency Up TimeoutReboot
5112SM2 Frequency Up TimeoutReboot
5070SM0 water velocity is abnormalCheck if the water flow is normal
5071SM1 water velocity is abnormalCheck if the water flow is normal
5072SM2 water velocity is abnormalCheck if the water flow is normal
8410Software version error (M2x miner with M3x firmware, or M3x with M2x firmware).Upgrade to the correct firmware version
100001/antiv/signature IllegalUpgrade the latest firmware or burn the card
100002/antiv/dig/initd.dig IllegalUpgrade the latest firmware or burn the card
100003/antiv/dig/pf_partial.dig IllegalUpgrade the latest firmware or burn the card
PSU Error codeReasonTroubleshooting Tip
0x0001Input voltage is too low,need improvementCheck the power supply
0x0002Temperature sampling over temperature protection of power radiatorPower on again after 10 minutes of power failure. If it occurs again, replace the power supply
0x0004Temperature sampling over temperature protection of power radiatorPower on again after 10 minutes of power failure. If it occurs again, replace the power supply
0x0008Over temperature protection of environmental temperature sampling in power supplyPower on again after 10 minutes of power failure. If it occurs again, replace the power supply
0x0010Primary side over currentPower on again after 10 minutes of power failure. If it occurs again, replace the power supply
0x0020Output undervoltageCheck the power supply
0x0040Output over current (continuous load 320A for more than 2S)Tighten the copper bar screw again
0x0080Primary side over currentPower on again after 10 minutes of power failure. If it occurs again, replace the power supply
0x0100Single circuit overcurrent (protection point 120a)Check the power supply
0x0200Single circuit overcurrent (protection point 120a)Check the power supply
0x0400Single circuit overcurrent (protection point 120a)Check the power supply
0x0800Fan failureReplace the power supply
0x1000Output over current (continuous load of 310A for more than 5min)Check the power supply
0x2000Output over current (continuous load 295A for more than 10min)Check the power supply

1 thought on “Troubleshooting Whatsminer Errors”

  1. I get error 600 for high ambient temperature on one of my miners even with cool air.
    What’s the highest intake temperature to operate a whatsminer?

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