Write to Us
The live chat bubble on the bottom right, is one of the fastest ways to communicate with us for quick questions. We are available to answer the chat during most hours of the day.
You can use the form below for more detailed questions including bulk orders, custom quotes, technical support, overseas shipping etc.
Book a Consultation Call
We started mining bitcoin in early 2016 and have steadily expanded our mining and retail operations over the years. We can help miners, investors, and others interested in bitcoin mining on various topics.
- Site Selection
- Feasibility Study
- Business Plan
- Regulatory environment
- Engineering Design
- Airflow Management
- Electrical Design
- Networking and Security Setup
- Equipment Sourcing
- Infrastructure Blueprint
- Equipment Maintenance
- Troubleshooting and Repairs
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Frequenty Asked Questions
Sorry all our existing mining capacity is used up by our self mining fleet and mining lab.
Yes we can. We do not enforce shipping address to match billing address, so you are free to provide the shipping address of your host when you place your order
As a Bitcoin mining hardware vendor, we regularly ship ASIC miners and repair parts to various hosting sites. Here’s a list of some of the companies we’ve worked with:
This list is a recommendation and not an endorsement for these hosting companies. Please do your own due diligence, before choosing a colocation host. You can do further research on hosting companies on hashbranch.com
If you’re located in the St. Louis, Missouri metro area, you may be able to save on shipping by selecting the local pickup option on checkout page. Once a local pickup order is received, we contact the buyer via text message or email to arrange a pickup appointment and provide pickup address. Pickups are by appointment only and we ask all local customers to give us at least 30 minutes heads-up before they arrive.
Sorry, our focus is on selling new hardware and we only buy from the manufacturer or wholesalers.
Many ASIC mining sellers are brokers acting as middlemen between a wholesaler and a buyer.
At AltairTech we are different because we own our inventory and vast majority of our items are physically present in our St. Louis warehouse. This allows us to ship them faster, provide better warranty terms and improves customer experience.
Our goal is to offer competitive prices by automating the checkout process where bulk and payment method based discounts are applied automatically. This allows us to have transparent pricing and reduces customer support overhead. As a result, we avoid custom invoices and all orders are processed through the website.