Contact Us

Write to Us

The live chat bubble on the bottom right corner on the website, is one of the fastest ways to communicate with us. We are available to answer the chat during Monday – Saturday 8 AM-7 PM Central time. Messages received outside of these hours are answered next business day.
You can use the form below for more detailed questions including bulk orders, custom quotes, technical support, overseas shipping etc.

Visit Us

Visits by appointment only.
Mail/returns not accepted at this address.

Book a Consultation Call

We started mining bitcoin in early 2016 and have steadily expanded our mining and retail operations over the years. We can help miners, investors, and others interested in bitcoin mining on various topics.

  • Fundamentals of Bitcoin mining
  • Selecting your first bitcoin miner
  • Setting up your first bitcoin miner
  • Profitability and ROI calculations
  • Engineering Design
  • Airflow Management
  • Electrical Design
  • Networking and Security Setup
  • Equipment Sourcing
  • Infrastructure Blueprint
  • Equipment Maintenance
  • Troubleshooting and Repairs

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Frequenty Asked Questions

Can you host my miners?

Sorry all our existing mining capacity is used up by our self mining fleet and mining lab.

Can you ship a miner I purchase, directly to my hosting site?

Yes we can. We do not enforce shipping address to match billing address, so you are free to provide the shipping address of your host when you place your order

Could you recommend some hosting sites?

As a Bitcoin mining hardware vendor, we regularly ship ASIC miners and repair parts to various hosting sites. Here’s a list of some of the companies we’ve worked with:
Wildcat Digital
Frontier Mining
BlockOps
Terra Hosting
Distributed Hash

This list is a recommendation and not an endorsement for these hosting companies. Please do your own due diligence, before choosing a colocation host. You can do further research on hosting companies on hashbranch.com

How does local pickup work?

If you’re located in the St. Louis, Missouri metro area, you may be able to save on shipping by selecting the local pickup option on checkout page. Once a local pickup order is received, we contact the buyer via text message or email to arrange a pickup appointment and provide pickup address. Pickups are by appointment only and we ask all local customers to give us at least 30 minutes heads-up before they arrive.

Could you buy or help me sell my used bitcoin mining hardware?

Sorry, our focus is on selling new hardware and we only buy from the manufacturer or wholesalers.

How is AltairTech different from ASIC brokers?

Many ASIC mining sellers are brokers acting as middlemen between a wholesaler and a buyer.
At AltairTech we are different because we own our inventory and vast majority of our items are physically present in our St. Louis warehouse. This allows us to ship them faster, provide better warranty terms and improves customer experience.

Could you give me a lower price with a custom invoice over Telegram/Whatsapp?

Our goal is to offer competitive prices by automating the checkout process where bulk and payment method based discounts are applied automatically. This allows us to have transparent pricing and reduces customer support overhead. As a result, we avoid custom invoices and all orders are processed through the website.

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